Skip to main content

Privacy Policy

Understanding Police CPI's Privacy Policy

At Police Crime Prevention Initiatives (Police CPI), we prioritise the privacy of our users. Our privacy policy outlines how we collect, store, use and disclose personal data. We take several measures to ensure that your information is secure and protected. Additionally, our policy gives you the right to access your data and exercise other data rights which are discussed below.

The Police CPI website and all its constituent components is owned and operated by Police Crime Prevention Initiatives (Police CPI). The extent and type of information we receive from you on our website depends on what you do when visiting our website.

Our contact details 

  1. Police Crime Prevention Initiatives, 2nd Floor, 50 Broadway, St James’s Park, London, SW1H 0BL.
  3. 0203 8623 999

Details of the information we collect and process

At our organisation, we collect and process the following information that you explicitly provide:

  • Your name and email address, when you subscribe to our newsletter
  • Your name and email address, when you contact us through our website's contact forms
  • Your username and password, when you create an account to download our products or subscribe to our services
  • The personal data you provide when you send us an email or contact form

We value your privacy and are committed to keeping your information secure.

Please be advised that we do not collect any payment details when you subscribe to our services via the website.

Information we collect automatically

When you use our services or browse our Website, we may collect information about your visit to our Website, your usage of the Services, and your web browsing. That information may include:

  • Your network routing information (where you come from).
  • Your Internet Protocol (IP) address used to connect your computer to the Internet and may identify your general geographic location or company.
  • Your computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform.

We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies. Our use of cookies and other tracking technologies can be found in the Cookies section.

We use this information to help us find out more about which areas of our site are functioning as expected and which parts of the site are popular or unpopular. This helps us to create better content and to fix any problems on the site. All this information is statistical only and is not used to personally identify users.

An overview of GDPR and the Data Protection Act

The General Data Protection Regulation (GDPR) outlines the lawful bases that allow us to process personal information. These bases include:

  • Consent: You have the right to withdraw your consent at any time by contacting us at
  • Contractual obligation
  • Legal obligation
  • Legitimate interest

How we store and handle your information 

We take the security of your data very seriously and make sure that it is stored securely in our website infrastructure. Your data will be retained only for as long as you choose to remain registered on the site.

We will not share your data with third parties unless required by law, or if it is essential to fulfil a request from you.

Newsletter subscription details

By subscribing to our newsletter, your information will be shared with our email service, MailChimp. However, you can opt-out of receiving future emails by using the function located at the bottom of every newsletter you receive. 

It's important to note that any information provided is kept strictly confidential and will only be accessible to Police CPI staff. We will never share this information with third-party agencies.

Your data will be stored for as long as it is needed for the specific purpose(s) it was gathered. When it's no longer required, we will delete it in accordance with our retention schedule

Transparency and GDPR Compliance: Our third-party service providers

We believe in transparency and want to keep you informed about our third-party service providers. Below is a list of the providers who may store Personal Data, along with the information they keep, and how we ensure GDPR compliance through their contracts.

Google

We use Google Analytics and Tag Manager to evaluate and enhance the performance of our websites. Google, a US-based company, stores data in Google Cloud Locations. As a Privacy Shield certified entity, Google adheres to the EU-US and Swiss-US Privacy Shield regulations, as established by the US Department of Commerce. Google is also fully committed to GDPR compliance, as illustrated in their Commitments to GDPR policy. To demonstrate their dedication to privacy and security, they have signed the Data Processing Security Terms (Customers) contract, as well as an EU Model Contract clauses.

Salesforce

Salesforce is a customer relationship management solution that brings companies and customers together. When you provide us with your details through one of our contact forms Salesforce will safeguard your data with a robust, comprehensive, and transparent privacy and security program.

Please read the Salesforce Privacy Statement carefully to learn how they collect, use, share and otherwise process information relating to individuals ("Personal Data"), and to learn about your rights and choices regarding the processing of your Personal Data.

Softforge

Softforge host, develop and manage the suite of Police CPI websites and servers, including the security, backups and analytics of all sites including this one. Softforge’s Privacy Policy can be found here. 

Technology Box

Technology Box provides Police CPI with IT and remote support, cloud services and telecommunication support. We may need to consult with them if you contact us via the above services. 

Understanding your rights under data protection law

At Police CPI we respect your privacy and adhere to data protection laws. As such, you have the right to request access to the information we hold about you and find out where your data is stored. Any registration information you provide on our website is visible to you. You can edit or remove this information at any time.

Your rights include:

  • Right of access: You can ask us to provide copies of your personal information.
  • Right to rectification: You can request that we fix any inaccurate or incomplete information.
  • Right to erasure: You can ask us to delete your personal information in certain circumstances.
  • Right to restriction of processing: You can ask us to limit the processing of your information.
  • Right to object to processing: You have the right to object to how we process your data in certain circumstances.
  • Right to data portability: You can ask us to transfer your information to another organisation or to you in certain circumstances.

You won't be charged for exercising your rights, and we will respond to your request within one month.

If you wish to make a request please contact us at:

  1. Police Crime Prevention Initiatives, 2nd Floor, 50 Broadway, St James's Park, London SW1H 0BL.
  3. 0203 8623 999 

Our pledge to protect your privacy

We're dedicated to safeguarding the privacy and confidentiality of any personal data submitted by our website visitors. Our commitment is to ensure that all personal information in our possession is processed in accordance with the Data Protection Act 2018 (the "Act") and the EU General Data Protection Regulation (GDPR).

Police Crime Prevention Initiatives is registered with the UK Information Commissioner under the name Police Crime Prevention Initiatives, located at Police Crime Prevention Initiatives, 2nd Floor, 50 Broadway, St James's Park, London SW1H 0BL. Our data protection registration number is Z3521777.

Changes to this privacy policy

It may be necessary for Police Crime Prevention Initiatives to modify this policy periodically. Consequently, it is recommended that you review this page whenever you submit new information to us or if you have any questions about the terms outlined herein.

What to do if you're unsatisfied with our use of your personal data

We take the security of your personal data very seriously. If you're not happy with how we've processed your information, please reach out to us. If, after doing so, you are not satisfied with our response you can then file a complaint with the Information Commissioner's Office through one of the following methods:

Visit https://ico.org.uk/make-a-complaint/ 

Call 0303 123 1113

Write to: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.